Jade Kozowy RMT has a 24 hour cancellation policy. If you cancel your appointment before 24 hours of your scheduled time there will be no charge for the service. If you cancel your appointment within less than 24 hours (without ample time for Jade Kozowy RMT to rebook someone new) from your scheduled time there will be a $25 cancellation fee. If you do not cancel or contact Jade Kozowy RMT and do not show up for your scheduled time, there will be a 100% full payment for the service you had scheduled. Thank you for understanding. The time you book is your time and is saved for you and your treatment. Please note: due to COVID 19 safety protocols, you will not be charged for cancelling due to COVID 19 isolations or sickness.
*Reiki, Hot Stones and Cupping added to all massage treatments (available upon request)*